The Tokyo Station Hotel

Check-in & Property Policies

The hotel's entrance is right next to the Marunouchi South Exit of Tokyo Station. From the Shinkansen (bullet train)'s exit or the Narita Express platform, please follow the sign for the Marunouchi South Exit. Due to the large number of guests arriving between 15:00 and 17:00, please be advised that it may take time to check in. Luggage storage is available both before and after check-in. Please note additional breakfast charges are applied to children 7 years and older when booking with a breakfast-inclusive rate. Children 6 years and under are served a complimentary breakfast. Please specify how many children will be staying and their respective ages in the special request box.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person, per night is not included in the price and must be paid at the property. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. A deposit may be required at the property.